Returns & Refunds Policy

Last updated: October 21, 2026

Every print is made to order for you, so we cannot resell it. That is why we don't accept returns or exchanges for change of mind, but we always make it right when something goes wrong.

Damaged, defective or misprinted items

If your print arrives damaged, has a manufacturing defect, or is not what you ordered (wrong artwork, size or frame), we will send a free reprint or a full refund, whichever you prefer.

• Contact us at orders@homesteadfineprints.com within 30 days of delivery.
• Include your order number and clear photos of the issue, the packaging and the shipping label.
• You do not need to send the item back.

What we can't accept

• Returns or exchanges for change of mind, or because you chose the wrong size or frame.
• Minor color differences between your screen and the printed canvas. Screens display color differently.
• Damage caused after delivery, such as improper hanging, moisture or direct sunlight.

Lost packages

If tracking shows your order was lost in transit, contact us within 30 days of the expected delivery date and we will send a replacement or a refund.

Cancellations

Orders are sent to production shortly after payment. Contact us right away if you need to cancel. We can only cancel orders that have not entered production yet.

Refunds

Approved refunds are issued to your original payment method (PayPal). Your bank or card issuer may take 5–10 business days to post it.